A while back, I was hunting for something on a website. I don't even really remember what it was, but I was trying to find some information and I thought that the organization's website might be a good way to find that info. I'm sure you've participated in a similar exercise at least once in your life. Maybe you needed to find a return policy for a company, you had to find a person to call for some reason or another, or you just wanted to find the organization's hours. Either way, this should be a familiar set up for many of you. The part that came next, however, is likely new, and hopefully amusing, to you. You see, this particular website had headshots for many of its leaders. I tend to like this when it's a publicly-facing site, as it puts a face to a name. Sure, I might know the name John Doe, but it feels a little personal if I see John Doe's face. It obviously has its downsides (this is the Internet we're talking about, after all), but I can see ...