Skip to main content

Awfully Thoughtful

I had to log in to work this morning, to handle issues with an application that I support. It wasn't the most thrilling way to spend my Saturday morning, but them's the breaks. However, I happen to be friends with the lady who reported the issue, so she was as thoughtful about bugging me as possible. In the process, she also had a ridiculously awesome conversation with me.

To begin with, she sent me a text message rather than calling me this morning. I don't think anyone has ever sent me a text message for work before. Now, all of my customers have my cell phone so they can reach me in case of an emergency. This qualified as urgent, so I have no problem with her getting a hold of me. Apparently, though, she really, really didn't want to disturb me early in the morning, so she decided not to call me. Cool, that was thoughtful of her.

What's more, the text message itself was actually very, very polite. She introduced herself again like we'd never met before ("it's X from company Y") and she also specified what was going on with work. I didn't think much of it, but that was also pretty helpful. I'm the not the kind to completely check out from a mental standpoint, but early on a Saturday morning, I'm not exactly at my best.

Anyhow, I called her back & logged in to handle the issue. As I was finishing up the phone call, she thanked me again for helping her out. Then, she threw in this tidbit, "I know it's early on a Saturday morning, so I didn't want a girlfriend to take it the wrong way. Last thing I want is to call you and have someone asking who the hell I am. I can picture it now, 'oh no she DID-ent.'" (cue much laughter)

Ah, so that explains the super polite text message instead of a phone call (cue more laughter. It took a while to get all of that out of my system).

Now, this is a married lady with several kids, who lives in a state that happens to be a couple of time zones away. It's not like anything inappropriate is going on, nor would I even have the opportunity to do anything inappropriate. But still, she wanted to spare me any domestic disputes. That was awfully sweet of her, no?

At that point, any potential stress about resolving the issue was completely gone. It wasn't super easy work, nor was it rocket science. Still, it flew by. I was in such a good mood, I barely noticed that I spent a couple of hours working.

I have some pretty awesome customers.
Labels:

Comments

Post a Comment

Popular posts from this blog

New York City Trip (Day 3)

By the third day of the trip, I was tired enough from the previous day's adventures/subway rides that I felt like sleeping in. And sleep in I did. I think I woke up at something like 11:30 or noon. Of course, that meant that a later start to the day, which started the vicious cycle all over again. By the time we rolled into Manhattan, it was about two in the afternoon. I had tentatively set aside Sunday to see something on Broadway, so we headed over to the tkts booth for discount tickets. There were actually various 3PM options, and after mulling our options, we figured it'd be a good idea to catch one of those. We settled on The Toxic Avenger , which was actually an off-Broadway option. However, we hadn't eaten yet, and the show started about 15 minutes after we got our tickets. Enter the food carts. There happened to be one right outside the theater, and the guy charged a little bit of a premium for the convenience. Still, I was hungry, and I had yet to try...
1 comment
Read more

Sick Days 2

I've mentioned before that getting sick is a source of amusement for me, largely because of the kids and the reactions I get from people at work. Well, it looks like I underestimated just how much laughter illness can cause. Yup, the whole process of getting sick managed to generate some (mild) amusement. First of all, my brother got a pretty bad case of strep throat, so he had to miss some time at work. He is also around kids quite a bit, so it's not uncommon for one of those "vectors of infection" he works with to get him sick in some way, shape, or form. In this case, he managed to contract a case of strep throat. His supervisor, however, was far more concerned about the work schedule than the fact that he had a really high fever and could not keep himself out of bed. She said she was going to make him come in later that day (to which he roughly said, "you're not understanding. I cannot come in to work today."), and then she insisted on a doctor...
Post a Comment
Read more

Where Do I Go?

As the days of COVID-19 are dragging on, we are having to make more adjustments to our usual routines. Some of these changes are so mundane that I haven't mentioned them at all in this blog, while others have lead to some pretty funny anecdotes . That's probably par for the course, since you wouldn't expect a global pandemic to be all giggles. As it turns out, however, not all of the anecdotes happen to us directly. Having to socially distance and remotely do things has actually led to at least one goofy episode that we found out from afar. You see, it was our niece's birthday recently, but we couldn't visit her because of the aforementioned social distancing. So, we figured we'd ship her a present and call her on her birthday. We couldn't be there in person, but we could still wish her well and try to make her feel special on her birthday. Given that shipping times have been erratic the last few months, we ordered the present with plenty of time, and it arr...
Post a Comment
Read more