Skip to main content

Awfully Thoughtful

I had to log in to work this morning, to handle issues with an application that I support. It wasn't the most thrilling way to spend my Saturday morning, but them's the breaks. However, I happen to be friends with the lady who reported the issue, so she was as thoughtful about bugging me as possible. In the process, she also had a ridiculously awesome conversation with me.

To begin with, she sent me a text message rather than calling me this morning. I don't think anyone has ever sent me a text message for work before. Now, all of my customers have my cell phone so they can reach me in case of an emergency. This qualified as urgent, so I have no problem with her getting a hold of me. Apparently, though, she really, really didn't want to disturb me early in the morning, so she decided not to call me. Cool, that was thoughtful of her.

What's more, the text message itself was actually very, very polite. She introduced herself again like we'd never met before ("it's X from company Y") and she also specified what was going on with work. I didn't think much of it, but that was also pretty helpful. I'm the not the kind to completely check out from a mental standpoint, but early on a Saturday morning, I'm not exactly at my best.

Anyhow, I called her back & logged in to handle the issue. As I was finishing up the phone call, she thanked me again for helping her out. Then, she threw in this tidbit, "I know it's early on a Saturday morning, so I didn't want a girlfriend to take it the wrong way. Last thing I want is to call you and have someone asking who the hell I am. I can picture it now, 'oh no she DID-ent.'" (cue much laughter)

Ah, so that explains the super polite text message instead of a phone call (cue more laughter. It took a while to get all of that out of my system).

Now, this is a married lady with several kids, who lives in a state that happens to be a couple of time zones away. It's not like anything inappropriate is going on, nor would I even have the opportunity to do anything inappropriate. But still, she wanted to spare me any domestic disputes. That was awfully sweet of her, no?

At that point, any potential stress about resolving the issue was completely gone. It wasn't super easy work, nor was it rocket science. Still, it flew by. I was in such a good mood, I barely noticed that I spent a couple of hours working.

I have some pretty awesome customers.
Labels:

Comments

Post a Comment

Popular posts from this blog

From Scratch 2

A few months ago, I tried my hand at making home-made dumplings . It came out all right, and it was definitely passable for a first attempt, but we always said that we should have another go at it. After all, if we liked it all right when we made it with no first-hand experience, it should come out even better after having at least one rep under our belt, right? We found out this weekend. First of all, the Mild Wife helped with the dough preparation this time around. I knew to be wary of making the dough too sticky this time around, but because she has more experience with baking, she was able to guide us through the pitfalls. What really surprised me was just how little water you can/should add at a time. We're talking about a tablespoon at a time when you're trying to make a ball of dough. I mean, I knew not to overwater it from previous experience, but it still surprised me to add in that little water at a time. Still, there was a method to this ( including the trusty sanduk...
Post a Comment
Read more

All Good Things ...

August 8, 2009. Over twelve years ago, I started blogging with this simple post . I didn't really have a great reason for starting the blog, other than I wanted to try it out. I wanted to try writing and putting it where others could read it. I don't know, it just seemed like a new adventure to try. Along the way, there have been all sorts of posts and all sorts of life events, but through it all, I kept writing. It just became a part of what I do at some point. It wasn't a matter of whether I was going to write a blog post, it was a matter of when. The Mild Wife has described it as a "writing practice," and it was one of the reasons why I kept writing. Honestly, it's good practice, and it gives me an opportunity to hone my craft. I'm no professional author, but we all have to write stuff in our everyday lives. Why not give yourself reps to get better at it? However, I think it's time for that practice to change. My weekly anecdotes sure kept me amused...
Post a Comment
Read more

Pink

Way back in high school, there was a male teacher that all the girls thought was attractive. It was an open secret that a bunch of them had crushes on him. In fact, the school newspaper even did an article about him that quoted some girl saying, "he's so cute, he even makes pink look good." Yes, he had worn a pink shirt to school one day, and it had apparently been a big hit. I was reminded of this story when my sister-in-law suggested that she would choose pink as the color for her wedding and bridal party. I don't think I've ever made a color look good before, but I remember thinking, "well, I know it's possible to not look stupid in pink as a straight guy, I guess I can try." And I think that's almost exactly what I told her. I also happened to own a gray suit, so I figured the combination would look all right. However, I was pretty much the only one willing to play along. My sister-in-law's brothers wanted absolutely no part of th...
Post a Comment
Read more